Service Advisor
Overview
Guided by our core values, Our Service Team focuses on the guest experience and going the extra mile to exceed their expectations. This is no ordinary desk job-If you are someone who likes being up on your feet and providing the highest level of hospitality in all situations, we have the job for you!
The Service Advisor is responsible as the customer’s first point of contact on vehicle servicing; initiating automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; creating repair orders; and maintaining customer rapport and records; at all times providing an exceptional customer experience.
What We Expect from you
Responsibilities
- Initiating Initiate automotive services and repairs by ascertaining performance problems and Services requested.
- Troubleshoots vehicle problems and services by listening to the customer's description of symptoms, clarifying the description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
- Maintains customer rapport by explaining estimates and expected return of the vehicle, obtaining customer’s approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.
Education and Experience
Requirements
- Service Advisor Dealership experience preferred
- Service Advisor Dealership experience preferred
Let's Get to the Numbers
Compensation
$4,000 per month guarantee for a period of 60 days
$60,000 – $90,000 per year on commission only
We Got You Covered
Related Opportunties
Construction Administrative Assistant
Location: Highlands Ranch, CO Employment Type: Full Time Position Type: Hourly Starting Pay: …
Mazda Service Manager
Location: Aurora, CO Employment Type: Full Time Position Type: Salary plus commission Pay …
Subaru Entry Level Express Advisor
Location: Aurora, CO Employment Type: Full Time Position Type: Commission Pay Range: $3,000 – …
More Reasons to Work Here
Our Benefits
At Schomp Automotive, we’re very competitive, and so are our benefits! Most team members will have access to a wide selection of supplemented insurance plans, a 401k with match, an on-site gym, great discounts on vehicles and maintenance, paid time off, short and long-term disability, and paid volunteer opportunities. Plus, many positions are pet-friendly!
Health Insurance
Tiered options for Medical, Dental, Vision, Life, and Pet Insurance plans.
Discount
Focus on Health
401k Match
We’ll match your 401k contributions up to 3% after one year of service.
Values We Live By
Our Culture
A great culture starts with doing right by our employees. At Schomp Automotive, we understand that the best way to create a great customer experience is to ensure that our team members love their jobs and the atmosphere they work in. It begins with injecting our Core Values – Competitive, Consistency, Adaptable, Respectful, and Empathetic – into everything we do. Ask our employees. They’ll tell you we walk the talk.
