Mercedes Express Tech

WHO WE ARE:
Mercedes-Benz of Farmington is a world-class, “Best of The Best” award winning dealership. We’re driven by our values; We are a Competitive group – We want to WIN. We are Adaptable – Willing to change if there is a better way to deliver a great experience for our guests. We are Consistent – We do it right or fix it fast. We are Respectful – Teamwork is key to our success. And finally, we want to demonstrate Empathy – The power of authentic connection. 

At Mercedes-Benz of Farmington, we believe that Work-Life Integration is more than just a catch phrase. Our dealership is closed on Sundays & Mondays  because we know family time is the most important time. 

We’re building a world-class team – we operate out of the nicest Mercedes-Benz dealership in Utah, equipped with great employee and guest amenities, including an in-house work-out facility. Our organization is a place with limitless advancement opportunities…if you’re looking for a home, not just a job, we hope you will consider Mercedes-Benz of Farmington.

Apply at careers.schomp.com

 

JOB REQUIREMENTS

The Express Technician is responsible for troubleshooting vehicle issues and fixing them; excellent problem-solving abilities; must be a good communicator, able to explain to Service Advisors issues with vehicles; at all times providing an exceptional customer experience.

  • Punctual and regular attendance.
  • Service vehicles in a timely manner for routine scheduled maintenance in accordance with dealer and manufacturer recommendations; aiming to extend vehicle functionality and longevity.
  • Repair or replace broken or dysfunctional parts and fix issues.
  • Communicate all repair order issues and estimated repair times via ASR to keep all pertinent parties up to date on vehicle repairs.
  • Inform the Shop Foreman of difficulties with repairs and the need for additional repairs. 
  • Comebacks: limit comebacks on repair assignments to departmental standards.
  • Self-development: attend training seminars, shop meetings, and service schools.
  • Customer Relations: attentive to customer needs and responsive to customer inquiries where appropriate.
  • Team Effort: demonstrate a concern for meeting team/departmental needs through activities such as accepting overtime, following up on needed parts, helping other technicians, and training apprentices.
  • Practice safe work habits, follow the company’s safety policies, and use personal protective equipment as required.
  • Provide complete stories in DMS on all jobs.
  • Perform other duties as may be assigned by management.
  • Adhere to the Company’s Core Values of Competitive, Consistent, Adaptable, Respectful, and Empathetic.

 

REQUIRED SKILLS 

  • High School Diploma or equivalent work experience.
  • Prior experience as an automotive technician or thorough technical training.  Mechanical skills must be sufficient to diagnose and repair given sufficient product training.  Ability to provide a tech school/training completion certificate.
  • The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident.
  • Must possess and maintain a valid driver license.
  • Must possess and maintain an acceptable Motor Vehicle Record (MVR).
  • Ability to drive manual transmission vehicles.
  • Maintain effective team member relations.
  • Ability to maintain emotional control in stressful situations.
  • Must be able to read, interpret and transcribe data in order to maintain accurate records.
  • Familiar with current technical developments and products, and the ability to stay current with technical bulletins and product updates.
  • Exceptional attention to detail and follow through.
  • Able to use/learn to use: ASR, dealer DMS system, technical software and manufacturer's diagnostic equipment as required.
  • Handle all vehicles with care, keep them clean and take precautions to protect all vehicles at the dealership.

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Reaching, bending, twisting, ability to operate hand tools. Requires frequent lifting and carrying items weighing up to 50 pounds unassisted. Adequate physical ability including sufficient manual dexterity to perform the requisite job functions. Must be able to stand for extended periods of time. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting, with some heavy lifting, pushing and pulling exerted regularly throughout a regular work shift. Ability to work in extreme weather conditions in both summer and winter.

 

BENEFITS INCLUDE:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:

  • A competitive compensation package that rewards high-performers

  • Medical, Dental and Prescription coverage

  • Life Insurance

  • 401(k) with company match

  • Employee discounts on vehicle purchases, parts and service

  • Paid time-off

  • We also offer a group of supplemental benefit plans including short-term disability, long-term disability, supplemental life insurance and All-State Insurance products.

  • Comprehensive employee recognition programs

  • Continued training through Mercedes-Benz of Farmington and the manufacturer

  • Opportunities for career advancement

  • Fully equipped workout gym!

Please no phone calls or in person submittals – All applications must be completed and submitted online – We will review your resume and be in contact with you should it fit our current needs and requirements – Thank you for your interest in the Mercedes-Benz of Farmington. Apply online at careers.schomp.com.

 

WORK ENVIRONMENT
Employees will observe all policies and guidelines as set forth by Mercedes-Benz of Farmington. Employees must be attentive to customer needs and responsive to customer inquiries. Must maintain clean and orderly work area. Submit to and successfully complete background check, and pre-employment drug test.

Mercedes-Benz of Farmington, a Schomp Automotive Group Company is an Equal Opportunity Employer.

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Perks & Benefits

A great culture starts with providing well for our employees. Schomp understands that the best way to create a great customer experience is to ensure that our employees love their jobs and the atmosphere they work in. It begins with injecting our Core Values – Competitive, Consistency, Adaptable, Respectful and Empathetic – into everything we do. Ask our employees. They’ll tell you we walk the talk.

Medical Insurance

Dental Insurance

Vision Insurance

Short- & Long-Term Disability Insurance

Accident insurance

Critical Illness Insurance

Employer-Paid Life Insurance

On site Financial Services

401K

Open-door policy

Community and Charity Events

Philanthropy

Referral Bonus

Access to Track Events

Pet Insurance

Competitive Vacation Policy

Paid Personal Time Off

Bereavement Policy

Cross Functional Training

Employee Discount Programs

Company Outings

Discounted Events

Job Training & Conferences

Internal Promotion Opportunity

Workout Facility Access

Dry Cleaning Discounts

Aundi Ramirez

Human Resources Generalis

As a Colorado and Littleton Native, I grew up hearing Lisa Schomp’s voice on the radio and driving by the dealerships. I fell into my first job here because I needed a steady income with the potential to move up and a Rental Assistant position in the Honda Service Department seemed like a great place to start. I was outspoken enough to let my managers know, in every role that I held, that I wanted to do more. Luckily, they saw my potential and gave me the opportunity to move up 3 times over the course of my first 3 years. Once I reached a level that I felt I needed more education to fulfill, the leadership supported my decision to leave so I could finish my undergrad. After receiving my BS in Organizational Leadership, a position opened up in our HR department that I was excited to apply for. Since then, I’ve been given the opportunity to continue to grow and work with all of our leaders to improve the employee experience all while working on my Master’s in Applied Psychology. Schomp has enabled and encouraged my growth and development in work, academia, and life and I’m thrilled to continue working with the organization to drive new and challenging initiatives. 

Aundi Ramirez is the Human Resources Generalist for the Highlands Ranch campus at Schomp. She supports the growth and development of all employees and helps provide direction. She has grown within the organization from her first position in the Honda Service Department and uses her experiences to provide unique insight into the day to day operations of the company. She’s currently working on her Master’s in Applied Psychology from the University of Southern California and fills her free time by going to the gym and catering to her 6 lb Shih Tzu Yorkie, Missy.

Carla Finn

Director of Events and Sponsorships

Carla Finn is the Director of Events and Sponsorships for Schomp and has been on the marketing team since 2010. A pivotal part of her job is to manage community relations and she’s very proud to have recently launched “SPARK” the brand behind community giving with a focus on three pillars: Education, Wellness and Stewardship. Carla is the proud mom of two grown kids, three cats and two foster dogs and lives with her husband in Castle Pines, Colorado.

Travis Taggart

Position Title

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