Location: Aurora, CO
Employment Type: Full Time, Tuesday through Saturday Schedule
Position Type: Commission only after 60 Guarantee period
Starting Pay: $4,000 per month for 60 days
Pay Range: $60,000 – $90,000 per year on commission only
Guided by our core values, Our Service Team focuses on the guest experience and going the extra mile to exceed their expectations. This is no ordinary desk job-If you are someone who likes being up on your feet and providing the highest level of hospitality in all situations, we have the job for you!
Our organization is a place with limitless advancement opportunities…if you’re looking for a career, not just a job, we hope you will consider Schomp Automotive.
The Mazda Automotive Service Advisor is responsible as the customer’s first point of contact for vehicle servicing; initiating automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; creating repair orders; and maintaining customer rapport and records; at all times providing an exceptional customer experience.
Responsibilities
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Initiate automotive services and repairs by ascertaining performance problems and services requested.
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Troubleshoots vehicle problems and services by listening to the customer's description of symptoms, clarifying the description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
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Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
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Maintains customer rapport by explaining estimates and expected return of the vehicle, obtaining customer’s approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.
Requirements
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Dealership Service Advisor experience required.
Why Schomp:
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Full suite of insurances – medical, dental, life,
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Pet insurance, you read that right, insurance for your furry or not-so-furry friends
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401(k) with company match
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Paid Time off – Vacation, sick, and benefit days
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Short-term and long-term disability
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Accident insurance
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On site Gym/ Gym reimbursement
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Your mental health is important to us – we have an Employee Assistance program that offers counseling sessions, financial and legal advice
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Culture that values and recognizes
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Committed to your career, leadership, and development training
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With all of the organizational growth, we offer a wealth of career opportunities
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The best part of automotive: Employees are eligible for discounts on vehicles, parts, and service
Schomp Automotive Group is an Equal Opportunity Employer
The compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include bonuses, Paid Time Off policy, and region-specific benefits.
If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to HRTEAM@schomp.com or contact 720-800-6265.