General Sales Manager

Mercedes-Benz of Farmington is looking for an experienced General Sales Manager to assist in the establishment and operation of a new Mercedes-Benz dealership in the Rocky Mountain Region. The ideal candidate must have extensive sales management knowledge and proven leadership experience. Candidates must present a proven record of successfully delivering on goals while maintaining the highest customer satisfaction. The General Sales Manager will manage the efficient and profitable operations of the sales department. This position offers excellent income potential and career growth. Become a part of a championship team on the cutting edge of the automotive industry.

Apply at careers.schomp.com.

Mercedes-Benz of Farmington provides a rare blend of outstanding leadership and a culture that is distinctively people-oriented. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the Rocky Mountain Region’s oldest and most successful automotive groups.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The General Sales Manager position requires an experienced professional with complete operational understanding of current and advanced sales operations, including floor process, internet process, phones, customer service skills, inventory management, and leadership capabilities.   The ideal candidate will also possess very strong leadership and coaching skills. He/she will operate the department at maximum efficiency, controlling expenses, building customer loyalty, nurturing team member enthusiasm, setting and achieving financial objectives and maintaining adequate records.

  • Responsible for daily operations of the sales department.
  • Hires, trains, supervises, and monitors the performance of the sales department managers and sales staff.
  • Ensure grosses are correct and consistent in all systems.
  • Ensure CRM utilized to it’s fullest extent 100% of the time.
  • Fully responsible and accountable for the ratios on scheduled appointments made to actual shown appointments.
  • Fully responsible and accountable for closing ratios.
  • Fully responsible and accountable for look to book ratios and their accuracy.
  • Fully responsible and accountable to ensure that all deals are set up properly to maximize F & I income.
  • Report all floor traffic ratios, closing, look and book, cost to market and PVR gross to General Manager daily.
  • Responsible for F & I gross PVR.
  • Ensure that all tracking codes in CRM are input accurately.
  • Ensures that all sales processes are followed 100% of the time.  Making sure all processes are current and relevant.
  • Effectively manage new care inventory, turns, day’s supply, proper stocking level of each model line.
  • Addresses customer complaints immediately.
  • Ensure high level of customer satisfaction, meeting or exceeding manufacturer’s benchmark.
  • Audit company websites to ensure maximum lead generation (call to action, photos, vehicle details, specials, etc.).
  • Manage lead providers/aggregators and hold accountable for fair return on investment.
  • Verify all pages of website, ancillary sites, are correct with current promotions and pricing.
  • Create and update as needed communication formats emails/scripts.
  • Manage Lead distribution strategy to sales team.
  • Manage process to follow-up unsold appointments.
  • Verify the recording in CRM of all events in processing leads up to and including the appointment.
  • Establish monthly objectives for unit sales and gross profits.
  • Participates in the preparations of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the sales department.
  • Fulfills responsibilities primarily through effective personnel management, knowledge of market potential, established performance standards.
  • Additional duties may be assigned at the discretion of management.

JOB REQUIRED SKILLS AND KNOWLEDGE

  • Previous Automotive Sales Management experience is required.
  • Retail intensity everyday regardless of the time of the month.
  • Familiarity with CRM is preferred, not required.
  • Ability to use DealerTrack DMS and Microsoft office products.
  • Excellent communication skills are required.
  • Must be self-motivated with an ability to manage and organize time and activities.
  • Ability to adopt and support new processes and changes to help in employee and customer satisfaction.
  • Demonstrate high character and achieve high results.
  • Excellent process orientation and extremely accountable for self and sales operations.
  • Possess outstanding work ethic.
  • Superior customer service skills.
  • Maintain effective team member relations.
  • Ability to maintain emotional control in stressful situations.
  • The self-concept of a professional should be coupled with concern for quality service and customer service.

EDUCATION & CERTIFICATIONS

  • Business or related degree (or equivalent experience)
  • Must possess and maintain a valid driver’s license.
  • Most possess and maintain an acceptable Motor Vehicle Record
  • Ability to drive manual transmission vehicles.
  • Must hold a current State of Utah sales license or have the ability to obtain a sales license as required by the State of Utah.

PHYSICAL DEMANDS
Our team members enjoy a positive working environment with opportunities for professional The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Adequate physical ability including sufficient manual dexterity to perform the requisite job functions. Must be able to stand for extended periods of time. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting, with some heavy lifting (20 pounds) unassisted, pushing and pulling exerted regularly throughout a regular work shift.

 

BENEFITS INCLUDE:
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:

  • A competitive compensation package that rewards high-performers
  • Medical, Dental and Prescription coverage
  • Life Insurance
  • 401(k) with company match
  • Employee discounts on vehicle purchases, parts and service
  • Paid time-off
  • We also offer a group of supplemental benefit plans including short-term disability, long-term disability, supplemental life insurance and All-State Insurance products.
  • Comprehensive employee recognition programs
  • Continued training through Schomp Automotive Group and the manufacturer
  • Opportunities for career advancement

WORK ENVIRONMENT
Employees will observe all policies and guidelines as set forth by the Company. Employees must be attentive to customer needs and responsive to customer inquiries. Must maintain clean and orderly work area. Submit to and successfully complete background check, and pre-employment drug test

Mercedes-Benz of Farmington, a member of the Schomp Automotive Group is an Equal Opportunity Employer

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Perks & Benefits

A great culture starts with providing well for our employees. Schomp understands that the best way to create a great customer experience is to ensure that our employees love their jobs and the atmosphere they work in. It begins with injecting our Core Values – Competitive, Consistency, Adaptable, Respectful and Empathetic – into everything we do. Ask our employees. They’ll tell you we walk the talk.

Medical Insurance

Dental Insurance

Vision Insurance

Employer-Paid Life Insurance

Short- & Long-Term Disability Insurance

Accident insurance

Critical Illness Insurance

401K

Fitness Facilities

On site Financial Services

Chiropractic Services

Open-door policy

Community and Charity Events

Philanthropy

Referral Bonus

Access to Track Events

Pet Insurance

Competitive Vacation Policy

Paid Personal Time Off

Bereavement Policy

Cross Functional Training

Employee Discount Programs

Company Outings

Discounted Events

Job Training & Conferences

Internal Promotion Opportunity

Workout Facility Access

Dry Cleaning Discounts

Aundi Ramirez

Human Resources Generalis

As a Colorado and Littleton Native, I grew up hearing Lisa Schomp’s voice on the radio and driving by the dealerships. I fell into my first job here because I needed a steady income with the potential to move up and a Rental Assistant position in the Honda Service Department seemed like a great place to start. I was outspoken enough to let my managers know, in every role that I held, that I wanted to do more. Luckily, they saw my potential and gave me the opportunity to move up 3 times over the course of my first 3 years. Once I reached a level that I felt I needed more education to fulfill, the leadership supported my decision to leave so I could finish my undergrad. After receiving my BS in Organizational Leadership, a position opened up in our HR department that I was excited to apply for. Since then, I’ve been given the opportunity to continue to grow and work with all of our leaders to improve the employee experience all while working on my Master’s in Applied Psychology. Schomp has enabled and encouraged my growth and development in work, academia, and life and I’m thrilled to continue working with the organization to drive new and challenging initiatives. 

Aundi Ramirez is the Human Resources Generalist for the Highlands Ranch campus at Schomp. She supports the growth and development of all employees and helps provide direction. She has grown within the organization from her first position in the Honda Service Department and uses her experiences to provide unique insight into the day to day operations of the company. She’s currently working on her Master’s in Applied Psychology from the University of Southern California and fills her free time by going to the gym and catering to her 6 lb Shih Tzu Yorkie, Missy.

Carla Finn

Director of Events and Sponsorships

Carla Finn is the Director of Events and Sponsorships for Schomp and has been on the marketing team since 2010. A pivotal part of her job is to manage community relations and she’s very proud to have recently launched “SPARK” the brand behind community giving with a focus on three pillars: Education, Wellness and Stewardship. Carla is the proud mom of two grown kids, three cats and two foster dogs and lives with her husband in Castle Pines, Colorado.

Travis Taggart

Position Title

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