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Customer Service Agent

Location:  Schomp Nissan: 5067 S Wadsworth Blvd, Littleton, CO 80123 (On Site)

Career Area: Customer Service

Employment Type: Full Time

Position Type: Hourly 

Pay: Starting at $17.00 per hour, commensurate with experience

Why Schomp BDC?

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including the following!

  • $500 bonus after 90 days of employment

  • Flexible schedule! We will schedule you based on your needs!

  • Opportunities for advancement.

  • Continued Training through Schomp.

  • Lunch or Breakfast is provided every Tuesday!

  • Work life balance, we respect your time away from work and believe that you should have time to enjoy your life outside of the office.

  • New hires receive a welcome goody bag.

Benefit Programs

  • We are very pet friendly and offer pet insurance

  • Medical, dental and vision insurance, available the 1st of the month following the start date

  • Life insurance (employer- and employee-paid)

  • 401k (company match)

  • Paid time off – Vacation, sick and benefit time

  • Paid holidays, and we’re closed on Thanksgiving Day and Christmas Day

  • Short- and long-term disability 

  • Accident insurance

  • Gym reimbursement

Employee Discounts

  • Employees are eligible for discounts on vehicles, parts and service 

Our Employees Come First

  • Customers have a great experience if they work with employees who love their work

Daily Responsibilities:

As a Customer Service Agent, you’ll be answering inbound phone calls from our customers.  No automotive knowledge is required.  We keep our multiple Service Departments running by scheduling service appointments with our customers, and ensuring all of their questions and needs are met during each phone call.  

  • Effectively manage a high volume of work

  • Build rapport with guests

  • Enhance the service process by creating a first class guest experience

  • Provide an exceptional first impression when speaking with guests

  • Respond quickly to the needs of the guests

  • Utilize our company’s core values: 

    • Competitive

    • Consistent

    • Adaptable 

    • Respectful

    • Empathetic

Requirements

  • Must be able to work some evenings, Saturdays, and holidays 

    • We are open Monday through Friday, 7am to 7pm, and Saturdays 8am to 7pm

    • We are closed on Sundays 

  • Call center experience is a plus but not required

  • Guest relations experience is a plus but not required

Schomp Automotive Group is an Equal Opportunity Employer 

The compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary depending on factors including but not limited to location, experience and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include bonuses, Paid Time Off policy, region- specific benefits.

If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to HRTEAM@schomp.com or contact 720-800-6265.  

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Perks & Benefits

A great culture starts with providing well for our employees. Schomp understands that the best way to create a great customer experience is to ensure that our employees love their jobs and the atmosphere they work in. It begins with injecting our Core Values – Competitive, Consistency, Adaptable, Respectful and Empathetic – into everything we do. Ask our employees. They’ll tell you we walk the talk.

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