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Corporate Fixed Operations Specialist

Location: Highlands Ranch, CO

Employment Type: Full Time

Position Type: Salary

Pay Range: $85,000 – $110,000

The Corporate Fixed Operations Specialist at Schomp Automotive will coordinate, schedule, and present training on the Schomp Automotive Group service process and the tools and systems that support the process products using various delivery mechanisms, instructor lead webinars, one-on-one instruction, and recorded instructional guides for self-directed training by employees. The Corporate Service Trainer must be able to communicate technical information to users in non-technical, clear terms, develop, produce and distribute training materials online and in written form; develop, evaluate, and assemble training classes, training materials, and handouts; provide follow-up support and further training assessment to users. 

Why Schomp:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including the following!

Benefits

  • We are very pet friendly and offer pet insurance

  • Medical, Dental and vision insurance

  • Life insurance

  • 401(k) with company match

  • Paid Time off – Vacation, sick and benefit days

  • Short term and long term disability

  • Accident insurance

  • On site Gym/ Gym reimbursement 

Upward Mobility

  • Comprehensive employee recognition programs

  • A competitive compensation package that rewards high-performers

  • Continued Training through Schomp and the dealer manufacturer

  • Opportunities for career advancement

Employee Discounts

  • Employees are eligible for discounts on vehicles, parts and service 

Our Employees Come First

  • Customers have a great experience if they work with employees that love their work

Responsibilities

  • Conducts customer service training and training in other areas (including personal development skills).

  • Confers with management, supervisors, and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives, and technologies.

  • Follows instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.

  • Selects or develops teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference workshops one on one with the Service Training Manager.

  • Conducts training sessions covering specified areas such as on-the-job training, the use of computers and software (Dealertrack, Xtime, ASR, Engage, Invite, and any other specific brand-related sites). Interpersonal skills, quality & process issues, and product knowledge.

  • Tests trainees to measure progress and to evaluate the effectiveness of training.

  • Present additional product training for existing users in order to drive product utilization.

  • Provide in-store consultation and training for new and tenured Service Advisers.

  • Ensure the training provided in new hire service training aligns with what is being executed in the store.

  • Ensure all Service Managers are trained and execute the Schomp Service process.

  • Work closely with Service and Parts Managers to ensure process buy-in and accountability.

  • Provide in-store support when necessary.

  • Some traveling is required.

Requirements

  • Minimum of 2 years of Automotive Service Advisor experience

The Schomp Automotive Group provides a rare blend of outstanding leadership and a culture that is distinctively people-oriented.  We offer you a professional working environment with continuous training and performance excellence as a team member of one of Colorado’s oldest and most successful automotive groups.

Schomp Automotive Group is an Equal Opportunity Employer

The compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary depending on factors including but not limited to location, experience and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include bonuses, Paid Time Off policy, region- specific benefits. 

If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to HRTEAM@schomp.com or contact 720-800-6265.  

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Perks & Benefits

A great culture starts with providing well for our employees. Schomp understands that the best way to create a great customer experience is to ensure that our employees love their jobs and the atmosphere they work in. It begins with injecting our Core Values – Competitive, Consistency, Adaptable, Respectful and Empathetic – into everything we do. Ask our employees. They’ll tell you we walk the talk.

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