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BMW of Fairfield – Parts Manager

Fairfield Automotive is opening a brand new BMW Dealership in Fairfield, California. We’re driven by our values; We are a Competitive group – We want to WIN. We are Adaptable – Willing to change if there is a better way to deliver a great experience for our guests. We demonstrate Unwavering Ethics – Do it right or fix it fast. We are Collaborative – Teamwork is key to our success. And finally, we want to demonstrate Empathy – The power of authentic connection. 

At Fairfield Automotive, we believe that Work-Life Integration is more than just a catchphrase. Our dealership will be closed on Sundays because we know family time is the most important time. 

We’re building a world-class home – we think it will be the nicest BMW Center in Northern California, equipped with state-of-the-art employee and guest amenities, including an in-house workout facility for our employees. Our organization is a place with limitless advancement opportunities…if you’re looking for a home, not just a job, we hope you will consider BMW of Fairfield.

We Offer: 

  • A competitive compensation package that rewards high-performers 

  • Employee pricing and incentives

  • 401(k) with company match 

  • Medical, Dental, and Prescription coverage – active on the 1st following 30 days of employment

  • Company paid Life Insurance 

  • Fully equipped workout gym on-site 

  • Paid time off 

As a Parts Manager with BMW of Fairfield, you will not only lead an individual team but contribute to the leadership team at large, ensuring profitability of the organization through your individual contribution and leadership teamwork.

The successful candidate will do the following: 

  • Responsible for the Parts department operational planning, including annual budgets. 

  • Track daily gross sales; ability to correctly set and maintain team budgets to meet store gross profit expectations.

  • Accurately track lost sales and adjust inventory through phase-in/phase-out criteria as it pertains to manufacturer and Company fill rate standards. 

  • Reconcile and report invoices shortages and/or damage.

  • Reconcile parts/warranty return and reports.

  • Maintain tight control over parts inventory in accordance with manufacturer and Company standards.

  • Ensure appropriate stock and inventory of parts and accessories by verifying the correct part numbers and quantities of all parts handed out.

  • Order non-stock or special order parts by preparing requisitions for these items following the Company’s and manufacturer’s special order parts process.

  • Establish an ongoing support relationship with wholesale customers by answering questions and assisting them in obtaining needed parts. 

  • Interact with all customers in an enthusiastic, professional, courteous and helpful manner, striving for complete customer satisfaction at all times.  Promptly follow-up with customers and fully answer their questions and address their concerns.

  • Effectively work with factory or distributor representatives. 

  • Continually maintain and upgrade “Product Knowledge” of the products and services the company sell and of “competing” products and services.

  • Oversee safety standards to ensure that the parts department comply with safety policies and OSHA guidelines.  Routinely inspect all areas to maintain a safe environment.

  • Understand, keep up to date and comply with federal, state, and local regulations.

  • Responsible for customer data privacy; keeping computers and files protected.

  • Create departmental schedule ensuring coverage to meet business needs.

  • Recruit and train new team members of departmental processes.

  • Responsible for continued development and training of departmental employees.

  • Provide regular coaching to employees, allow opportunity for feedback, correct poor behavior, follow performance management standards.

  • Perform other duties as may be assigned by management.

  • Model professionalism and approach all situations as a representative of the company

  • Adhere to the Company’s Core Values of Competitive, Consistent, Adaptable, Respectful, and Empathetic.

Required Skills and Knowledge:

  • Parts manager experience required

  • 4 year degree in a relevant field or equivalent experience.

  • Excellent communication skills are required. 

  • Must be self-motivated with an ability to manage and organize time and activities.

  • Ability to adopt and support new processes and changes to help in employee and customer satisfaction.

  • Demonstrate high character and achieve high results.

  • Excellent process orientation and extremely accountable for self and sales operations.

  • Possess outstanding work ethic.

  • Ability to maintain emotional control in stressful situations.

  • Able to use/learn to use: ASR, dealer DMS system, Microsoft Office Products, Google Suite and other software products as required.

  • Handle all vehicles with care, keep them clean and take precautions to protect all vehicles at the dealership.

BMW of Fairfield is an Equal Opportunity Employer

Pay Range: $108,000 – 132,000 per year

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Perks & Benefits

A great culture starts with providing well for our employees. Schomp understands that the best way to create a great customer experience is to ensure that our employees love their jobs and the atmosphere they work in. It begins with injecting our Core Values – Competitive, Consistency, Adaptable, Respectful and Empathetic – into everything we do. Ask our employees. They’ll tell you we walk the talk.

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