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BMW of Fairfield – Detailer Technician

Fairfield Automotive is opening a brand new BMW Dealership in Fairfield, California. We’re driven by our values; We are a Competitive group – We want to WIN. We are Adaptable – Willing to change if there is a better way to deliver a great experience for our guests. We demonstrate Unwavering Ethics – Do it right or fix it fast. We are Collaborative – Teamwork is key to our success. And finally, we want to demonstrate Empathy – The power of authentic connection. 

At Fairfield Automotive, we believe that Work-Life Integration is more than just a catchphrase. Our dealership will be closed on Sundays because we know family time is the most important time. 

We’re building a world-class home – we think it will be the nicest BMW Center in Northern California, equipped with state-of-the-art employee and guest amenities, including an in-house workout facility for our employees. Our organization is a place with limitless advancement opportunities…if you’re looking for a home, not just a job, we hope you will consider BMW of Fairfield.

We Offer: 

  • A competitive compensation package that rewards high-performers 

  • Employee pricing and incentives

  • 401(k) with company match 

  • Medical, Dental, and Prescription coverage – active on the 1st following 30 days of employment

  • Company-paid Life Insurance 

  • Fully equipped workout gym on-site 

  • Paid time off 

As a Detail Technician with BMW of Fairfield, you are responsible for cleaning and refurbishing new and used vehicles; provides a thorough inspection of vehicle condition to determine appropriate cleaning measures; handles everything from a simple wash and vacuum to more intensive cleaning jobs; must have a good eye for detail; at all times providing an exceptional customer experience. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as assigned.  The requirements listed below are representative of the knowledge, skill, and ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Punctual and regular attendance.

  • Perform inspection of the vehicle for cleaning needs and determining the best course of action, maintain complete and accurate records of vehicle’s condition.

  • Clean vehicle interiors and exteriors in compliance with all company standards and customer requests.

  • Operate buffers, steamers, hoses, vacuums, and other cleaning equipment to meet service expectations.

  • Use cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles.

  • Clean engine and engine compartment.

  • Apply touch-up paint to chipped body surfaces.

  • Inform the Detail Manager of difficulties with the detail.

  • Ensure all chemicals are properly labeled and appropriately used.

  • Move and park vehicles, delivering vehicles to correct locations.

  • Customer Relations: attentive to customer needs and responsive to customer inquiries where appropriate.

  • Team Effort: demonstrate a concern for meeting team/departmental needs through activities such as accepting overtime, following up on needed parts, helping other technicians, and training apprentices.

  • Practice safe work habits, follow the company’s safety policies, and use personal protective equipment as required.

  • Patrol dealership lots for trash and debris.

  • Perform other duties as may be assigned by management.

Required Skills and Knowledge: 

  • 1+ years of Automotive Detailing experience a must.

  • Must maintain a positive and enthusiastic attitude in all that we do.

  • Demonstrate high character and achieve high results.

  • Must maintain a professional appearance and provide friendly customer service.

  • Maintain effective team member relations.

  • Ability to maintain emotional control in stressful situations.

  • Must be able to read, interpret and transcribe data in order to maintain accurate records.

  • Familiar with current technical developments and products, and the ability to stay current with technical bulletins and product updates.

  • Exceptional attention to detail and follow-through.

  • Able to use/learn to use: ASR, dealer DMS system, technical software, and manufacturer's diagnostic equipment as required.

  • Ability to adapt and support new processes and changes to help in employee and customer satisfaction.

  • Must maintain a clean, safe working environment at all times.

  • Possess outstanding work ethic.

  • Handle all vehicles with care, keep them clean and take precautions to protect all vehicles at the dealership.

Education, Experience, and Certification:

  • High School Diploma or equivalent work experience.

  • The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident.

  • The self-concept of professional should be coupled with concern for quality service and customer satisfaction.

  • Must possess and maintain a valid driver’s license.

  • Must possess and maintain an acceptable Motor Vehicle Record (MVR).

  • Ability to drive manual transmission vehicles.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regular, punctual attendance is required.

  • Adequate physical ability including sufficient manual dexterity to operate hand tools, machinery, computers, diagnostic tools, and other shop machines in order to perform the required job functions. 

  • Visual acuity to see details of objects that are less than a few feet away.   Requires extended visual inspections of work area and components, as well as reading and entering information on computer screens.

  • Must be able to sit or stand in a stationary position for extended periods of time.  

  • Adequate physical ability to maneuver inside, outside, and under a vehicle as required for cleaning.

  • Requires frequent reaching, bending, repetitive hand movements, twisting, standing, walking, sitting, squatting, pushing, and pulling exerted regularly throughout a regular work shift.

  • Requires frequent lifting and carrying items weighing up to 50 pounds unassisted.

  • Ability to work in extreme weather conditions in both summer and winter.

Work Environment:

  • This position operates in a professional dealership environment.

  • Evening and Saturday work will be required as job duties demand.  Scheduled shifts will be determined by the manager, with rotating shifts throughout the workweek.

  • Must maintain a clean, safe working environment at all times.

  • Must perform duties in all weather conditions.

BMW of Fairfield is an Equal Opportunity Employer

Pay Range: $20.00 to $25.00 per hour

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Perks & Benefits

A great culture starts with providing well for our employees. Schomp understands that the best way to create a great customer experience is to ensure that our employees love their jobs and the atmosphere they work in. It begins with injecting our Core Values – Competitive, Consistency, Adaptable, Respectful and Empathetic – into everything we do. Ask our employees. They’ll tell you we walk the talk.

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