BMW of Fairfield – Wash Technician

Fairfield Automotive is opening a brand new BMW Dealership in Fairfield, California. We’re driven by our values; We are a Competitive group – We want to WIN. We are Adaptable – Willing to change if there is a better way to deliver a great experience for our guests. We demonstrate Unwavering Ethics – Do it right or fix it fast. We are Collaborative – Teamwork is key to our success. And finally, we want to demonstrate Empathy – The power of authentic connection. 

At Fairfield Automotive, we believe that Work-Life Integration is more than just a catchphrase. Our dealership will be closed on Sundays because we know family time is the most important time. 

We’re building a world-class home – we think it will be the nicest BMW Center in Northern California, equipped with state-of-the-art employee and guest amenities, including an in-house workout facility for our employees. Our organization is a place with limitless advancement opportunities…if you’re looking for a home, not just a job, we hope you will consider BMW of Fairfield.

We Offer: 

  • A competitive compensation package that rewards high-performers 

  • Employee pricing and incentives

  • 401(k) with company match 

  • Medical, Dental, and Prescription coverage – active on the 1st following 30 days of employment

  • Company-paid Life Insurance 

  • Fully equipped workout gym on-site 

  • Paid time off 

As a Wash Technician with BMW of Fairfield, you are responsible for cleaning and refurbishing new and used vehicles; handles everything from a simple wash and vacuum to more intensive cleaning jobs; must have a good eye for detail; at all times providing an exceptional customer experience.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as assigned.  The requirements listed below are representative of the knowledge, skill, and ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Punctual and regular attendance.

  • Follow cleaning directions as specified on vehicle inspection, maintain complete and accurate records of the vehicle's condition.

  • Clean vehicle interiors and exteriors in compliance with all company standards and customer requests.

  • Wash, wax, and buff the vehicle.

  • Clean interior and exterior windows.

  • Vacuum and scrub the interior of the vehicle.

  • Apply dressing on tires and tire wells.

  • Use cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles.

  • Clean engine and engine compartment.

  • Operate all tools in a safe manner.

  • Inform the Manager of difficulties with the detail.

  • Ensure all chemicals are properly labeled and appropriately used.

  • Move and park vehicles, delivering vehicles to correct locations.

  • Team Effort: demonstrate a concern for meeting team/departmental needs through activities such as accepting overtime, following up on needed parts, and helping other technicians.

  • Practice safe work habits, follow the company’s safety policies and use personal protective equipment as required.

  • Patrol dealership lots for trash and debris.

  • Perform other duties as may be assigned by management.

Required Skills and Knowledge: 

  • Must maintain a positive and enthusiastic attitude in all that we do.

  • Demonstrate high character and achieve high results.

  • Must maintain a professional appearance and provide friendly customer service.

  • Maintain effective team member relations.

  • Ability to maintain emotional control in stressful situations.

  • Must be able to read, interpret and transcribe data in order to maintain accurate records.

  • Exceptional attention to detail and follow-through.

  • Able to use/learn to use: ASR, dealer DMS system, technical software, and manufacturer's diagnostic equipment as required.

  • Ability to adapt and support new processes and changes to help in employee and customer satisfaction.

  • Must maintain a clean, safe working environment at all times.

  • Possess outstanding work ethic.

  • Handle all vehicles with care, keep them clean and take precautions to protect all vehicles at the dealership.

Education, Experience, and Certification:

  • High School Diploma or equivalent work experience.

  • The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident.

  • Must possess and maintain a valid driver’s license.

  • Must possess and maintain an acceptable Motor Vehicle Record (MVR).

  • Ability to drive manual transmission vehicles.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regular, punctual attendance is required.

  • Adequate physical ability including sufficient manual dexterity to operate hand tools, machinery, computers, diagnostic tools, and other shop machines in order to perform the required job functions. 

  • Visual acuity to see details of objects that are less than a few feet away.   Requires extended visual inspections of work area and components, as well as reading and entering information on computer screens.

  • Must be able to sit or stand in a stationary position for extended periods of time.  

  • Adequate physical ability to maneuver inside, outside, and under a vehicle as required for cleaning.

  • Requires frequent reaching, bending, repetitive hand movements, twisting, standing, walking, sitting, squatting, pushing, and pulling exerted regularly throughout a regular work shift.

  • Requires frequent lifting and carrying items weighing up to 50 pounds unassisted.

  • Ability to work in extreme weather conditions in both summer and winter.

Work Environment:

  • This position operates in a professional dealership environment.

  • Evening and Saturday work will be required as job duties demand.  Scheduled shifts will be determined by the manager, with rotating shifts throughout the workweek.

  • Must maintain a clean, safe working environment at all times.

  • Must perform duties in all weather conditions.

BMW of Fairfield is an Equal Opportunity Employer

Pay Range: $17.00 to $20.00 per hour

BMW of Fairfield – Technician-Reconditioning Used Cars

Fairfield Automotive is opening a brand new BMW Dealership in Fairfield, California. We’re driven by our values; We are a Competitive group – We want to WIN. We are Adaptable – Willing to change if there is a better way to deliver a great experience for our guests. We demonstrate Unwavering Ethics – Do it right or fix it fast. We are Collaborative – Teamwork is key to our success. And finally, we want to demonstrate Empathy – The power of authentic connection. 

At Fairfield Automotive, we believe that Work-Life Integration is more than just a catchphrase. Our dealership will be closed on Sundays because we know family time is the most important time. 

We’re building a world-class home – we think it will be the nicest BMW Center in Northern California, equipped with state-of-the-art employee and guest amenities, including an in-house workout facility for our employees. Our organization is a place with limitless advancement opportunities…if you’re looking for a home, not just a job, we hope you will consider BMW of Fairfield.

We Offer: 

  • A competitive compensation package that rewards high-performers 

  • Employee pricing and incentives

  • 401(k) with company match 

  • Medical, Dental, and Prescription coverage – active on the 1st following 30 days of employment

  • Company-paid Life Insurance 

  • Fully equipped workout gym on-site 

  • Paid time off 

As a Reconditioning Used Car Technician with BMW of Fairfield, you will diagnose and perform maintenance work on all makes and models of vehicles, troubleshooting vehicle issues and fixing them; well-versed in complex mechanical and electrical systems of vehicles; excellent problem-solving abilities; must be a good communicator, able to explain to customers issues with their vehicle; at all times providing an exceptional customer experience. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as assigned.  The requirements listed below are representative of the knowledge, skill, and ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The successful candidate will do the following: 

  • Punctual and regular attendance.

  • Inspect vehicle engines and mechanical/electrical components to diagnose issues accurately.

  • Service vehicles in a timely manner for routinely scheduled maintenance in accordance with dealer and manufacturer recommendations; aiming to extend vehicle functionality and longevity.

  • Repair or replace broken or dysfunctional parts and fix issues.

  • High sense of urgency and ability to work in a fast-paced environment while managing competing priorities

  • Enjoy problem-solving and are passionate about staying educated and learning new technology

  • Communicate all repair order issues and estimated repair times via ASR to keep all pertinent parties up to date on vehicle repairs.

  • Inform the Shop Foreman of difficulties with repairs and the need for additional repairs. 

  • Comebacks: limit comebacks to less than two percent as defined by the shop foreman.

  • Self-development: attend training seminars, shop meetings, and service schools.

  • Customer Relations: attentive to customer needs and responsive to customer inquiries where appropriate.

  • Team Effort: demonstrate a concern for meeting team/departmental needs through activities such as accepting overtime, following up on needed parts, helping other technicians, and training apprentices.

  • Productivity: achieve an average productivity rate as defined by the shop foreman.

  • Efficiency: maintain a minimum efficiency rate as defined by the shop foreman.

  • Practice safe work habits, follow the company’s safety policies and use personal protective equipment as required.

  • Provide complete stories in DMS on all jobs.

  • Perform other duties as may be assigned by management.

Required Skills and Knowledge:

  • Must maintain a positive and enthusiastic attitude in all that we do.

  • Demonstrate high character and achieve high results.

  • Must maintain a professional appearance and provide friendly customer service.

  • Maintain effective team member relations.

  • Ability to maintain emotional control in stressful situations.

  • Must be able to read, interpret and transcribe data in order to maintain accurate records.

  • Familiar with current technical developments and products, and the ability to stay current with technical bulletins and product updates.

  • Exceptional attention to detail and follow-through.

  • Able to use/learn to use: ASR, dealer DMS system, technical software, and manufacturer's diagnostic equipment as required.

  • Ability to adapt and support new processes and changes to help in employee and customer satisfaction.

  • Must maintain a clean, safe working environment at all times.

  • Possess an outstanding work ethic.

  • Handle all vehicles with care, keep them clean and take precautions to protect all vehicles at the dealership.

Education, Experience, and Certification: 

  • High School Diploma or equivalent work experience.

  • Prior experience as a reconditioning automotive technician or thorough technical training.  Mechanical skills must be sufficient to diagnose and repair given sufficient product training.  Ability to provide a tech school/training completion certificate.

  • The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident.

  • The self-concept of professionals should be coupled with concern for quality service and customer satisfaction.

  • A complete and up-to-date set of tools.

  • Must possess and maintain a valid driver’s license.

  • Must possess and maintain an acceptable Motor Vehicle Record (MVR).

  • Ability to drive manual transmission vehicles.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Adequate physical ability including sufficient manual dexterity to operate hand tools, machinery, computers, diagnostic tools, and other shop machines in order to perform the required job functions. 

  • Visual acuity to see details of objects that are less than a few feet away.   Requires extended visual inspections of work area and components, as well as reading and entering information on computer screens.

  • Must be able to sit or stand in a stationary position for extended periods of time.  

  • Adequate physical ability to maneuver inside, outside, and under a vehicle as required for diagnosis and repair.

  • Requires frequent reaching, bending, repetitive hand movements, twisting, standing, walking, sitting, squatting, pushing, and pulling exerted regularly throughout a regular work shift.

  • Requires frequent lifting and carrying items weighing up to 50 pounds unassisted.

  • Ability to work in extreme weather conditions in both summer and winter.

  • Regular, punctual attendance is required.

Work Environment:

  • This position operates in a professional dealership environment.

  • Evening and Saturday work will be required.  Scheduled shifts will be determined by the manager, with rotating shifts throughout the workweek.

  • Must maintain a clean, safe working environment at all times.

BMW of Fairfield is an Equal Opportunity Employer

Pay Range: $68,000.00 to $72,500.00 

BMW of Fairfield – Client Advisor

Fairfield Automotive is opening a brand new BMW Dealership in Fairfield, California. We’re driven by our values; We are a Competitive group – We want to WIN. We are Adaptable – Willing to change if there is a better way to deliver a great experience for our guests. We demonstrate Unwavering Ethics – Do it right or fix it fast. We are Collaborative – Teamwork is key to our success. And finally, we want to demonstrate Empathy – The power of authentic connection. 

At Fairfield Automotive, we believe that Work-Life Integration is more than just a catchphrase. Our dealership will be closed on Sundays because we know family time is the most important time. 

We’re building a world-class home – we think it will be the nicest BMW Center in Northern California, equipped with state-of-the-art employee and guest amenities, including an in-house workout facility for our employees. Our organization is a place with limitless advancement opportunities…if you’re looking for a home, not just a job, we hope you will consider BMW of Fairfield.

We Offer: 

  • A competitive compensation package that rewards high-performers 

  • Employee pricing and incentives

  • 401(k) with company match 

  • Medical, Dental, and Prescription coverage – active on the 1st following 30 days of employment

  • Company-paid Life Insurance 

  • Fully equipped workout gym on-site 

  • Paid time off 

As a Client Advisor with BMW of Fairfield, you are responsible to serve as the organization’s representative in all activities connected with the sales of new and used vehicles and related products and services to our customers.  The Client Advisor will ensure an extraordinary client experience while creating client relationships and contributing to the dealership’s sales targets.

The successful candidate will do the following: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as assigned.  The requirements listed below are representative of the knowledge, skill, and ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Punctual and regular attendance.

  • Successful completion of required training, including but not limited to AtoZ, brand specific modules, sales curriculum, in a timely manner and in accordance with applicable deadlines.

  • Interact with all customers in an enthusiastic, professional, courteous, and helpful manner, striving for complete customer satisfaction at all times.  Promptly follow-up with customers and fully answer their questions and address their concerns, seeking assistance if necessary or appropriate.

  • Obtain and maintain customer satisfaction scores at or above the national benchmark level.

  • Execute company-approved sales process with each customer.

  • Perform all functions necessary to sell products and services at or above the established productivity, efficiency, and profitability guidelines.

  • Follow company-approved operational procedures, including plate, key, and lot management procedures.

  • Deliver exceptional customer service to 100% of the customers 100% of the time.

  • Answer incoming phone and internet leads promptly and according to management expectations.

  • Complete CRM assigned tasks and follow-ups according to company guidelines and management expectations.

  • Assist in merchandising and presentation of grounds and products.

  • Continually maintain prospects for new customers and new business using phone, mail, email, personal contact, referrals, and all other means available; updating customer information in the CRM tool.

  • Regularly and consistently follow-up with prospects and customers per organizational/departmental guidelines using the telephone, mail, personal contact, and other means. This specifically includes regular and systematic follow-up with those who have purchased vehicles from you/company regularly and continuously after they have taken delivery. Provide “service after the sale”.

  • Continually maintain and upgrade “Product Knowledge” of the products and services the company sells and of “competing” products and services.

  • Meet with the supervisor regularly to review goals/objectives.  Develop a work action plan that achieves those goals/objectives.

  • Assist in ensuring that all manufacturer/supplier programs, warranties, etc. are followed and that required records are kept.

  • Ensure all sales areas present a neat and clean image in accordance with BMW of Fairfield and manufacturer’s expectations.

  • Assist in the collection of past-due customer accounts, POI, and other financing stipulations as requested.

  • Use and keep up-to-date accurate records, files, forms, DMS, etc.

  • Practice safe work habits, follow the company’s safety policies and use personal protective equipment as required.

  • Perform other duties as may be assigned by management.

Required Skills and Knowledge:

  • Action-oriented mindset; seizes on opportunities and enjoys working hard.

  • Dedicated customer focus; understands how to listen and empathize with internal and external customers, to establish long-term relationships.

  • Driven to pursue everything with energy and a desire to finish even in the face of setbacks.

  • Must be committed to actively working on self-improvement and self-development.

  • Excellent communication skills are required.

  • Must be self-motivated with an ability to manage and organize time and activities.

  • Must maintain a professional appearance and follow brand dress code.

  • Ability to adapt and support new processes and changes to help in employee and customer satisfaction.

  • Demonstrate high character and achieve high results.

  • Excellent process orientation and extremely accountable for self and sales operations.

  • Possess outstanding work ethic.

  • Maintain effective team member relations.

  • Ability to maintain emotional control in stressful situations.

  • Able to use/learn to use: CRM database, dealer DMS system, Microsoft Office Products, Google Suite, and other software products as required.

  • Handle all vehicles with care, keep them clean and take precautions to protect all vehicles at the dealership.

Education, Experience, and Certification:

  • High School Diploma or equivalent work experience.

  • The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident.

  • Must possess and maintain a valid driver’s license.

  • Must possess and maintain an acceptable Motor Vehicle Record (MVR).

  • Ability to drive manual transmission vehicles.

  • Must hold a current State sales license or have the ability to obtain a sales license as required by the State.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to speak clearly so listeners can understand, as well as the ability to understand the speech of another person.

  • Adequate physical ability including sufficient manual dexterity, including the ability to operate computers, tablets, phones, key boxes, and other office machines to perform the required job functions. 

  • Visual acuity to see details of objects that are less than a few feet away.   Requires extended screen time, including reading and entering information on multiple computer screens.

  • Must be able to sit or stand in a stationary position for extended periods of time.  

  • Must be able to climb into and out of cars numerous times each day.

  • Requires frequent reaching, bending, repetitive hand movements, twisting, standing, walking, sitting, squatting, pushing, and pulling exerted regularly throughout a regular work shift.

  • Requires frequent lifting and carrying items weighing up to 20 pounds unassisted.

  • Ability to work in extreme weather conditions in both summer and winter.

  • Regular, punctual attendance is required.

Work Environment:

  • This position operates in a professional dealership environment.

  • Evening and Saturday work will be required as job duties demand.  Scheduled shifts will be determined by the manager, with rotating shifts throughout the workweek.

  • Must maintain a clean, safe working environment at all times.

  • Must perform duties in all weather conditions.

BMW of Fairfield is an Equal Opportunity Employer

Pay Range: $72,000.00 to $150,000.00

BMW of Fairfield – Automotive Technician

Fairfield Automotive is opening a brand new BMW Dealership in Fairfield, California. We’re driven by our values; We are a Competitive group – We want to WIN. We are Adaptable – Willing to change if there is a better way to deliver a great experience for our guests. We demonstrate Unwavering Ethics – Do it right or fix it fast. We are Collaborative – Teamwork is key to our success. And finally, we want to demonstrate Empathy – The power of authentic connection. 

At Fairfield Automotive, we believe that Work-Life Integration is more than just a catchphrase. Our dealership will be closed on Sundays because we know family time is the most important time. 

We’re building a world-class home – we think it will be the nicest BMW Center in Northern California, equipped with state-of-the-art employee and guest amenities, including an in-house workout facility for our employees. Our organization is a place with limitless advancement opportunities…if you’re looking for a home, not just a job, we hope you will consider BMW of Fairfield.

We Offer: 

  • A competitive compensation package that rewards high-performers 

  • Employee pricing and incentives

  • 401(k) with company match 

  • Medical, Dental, and Prescription coverage – active on the 1st following 30 days of employment

  • Company-paid Life Insurance 

  • Fully equipped workout gym on-site 

  • Paid time off 

The Service Technician is responsible for troubleshooting vehicle issues and fixing them; well-versed in complex mechanical and electrical systems of vehicles; excellent problem-solving abilities; must be a good communicator, able to explain to customers issues with their vehicle; at all times providing an exceptional customer experience.

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as assigned.  The requirements listed below are representative of the knowledge, skill, and ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The successful candidate will do the following: 

  • Punctual and regular attendance.

  • Inspect vehicle engines and mechanical/electrical components to diagnose issues accurately.

  • Service vehicles in a timely manner for routinely scheduled maintenance in accordance with dealer and manufacturer recommendations; aiming to extend vehicle functionality and longevity.

  • Repair or replace broken or dysfunctional parts and fix issues.

  • Communicate all repair order issues and estimated repair times via ASR to keep all pertinent parties up to date on vehicle repairs.

  • Inform the Shop Foreman of difficulties with repairs and the need for additional repairs. 

  • Comebacks: limit comebacks to less than two percent as defined by the shop foreman.

  • Self-development: attend training seminars, shop meetings, and service schools.

  • Customer Relations: attentive to customer needs and responsive to customer inquiries where appropriate.

  • Team Effort: demonstrate a concern for meeting team/departmental needs through activities such as accepting overtime, following up on needed parts, helping other technicians, and training apprentices.

  • Productivity: achieve an average productivity rate as defined by the shop foreman.

  • Efficiency: maintain a minimum efficiency rate as defined by the shop foreman.

  • Practice safe work habits, follow the company’s safety policies and use personal protective equipment as required.

  • Provide complete stories in DMS on all jobs.

  • Perform other duties as may be assigned by management.

  • Adhere to the Company’s Core Values of Competitive, Consistent, Adaptable, Respectful, and Empathetic. 

 

Required Skills and Knowledge:

  • Must maintain a positive and enthusiastic attitude in all that we do.

  • Demonstrate high character and achieve high results.

  • Must maintain a professional appearance and provide friendly customer service.

  • Maintain effective team member relations.

  • Ability to maintain emotional control in stressful situations.

  • Must be able to read, interpret and transcribe data in order to maintain accurate records.

  • Familiar with current technical developments and products, and the ability to stay current with technical bulletins and product updates.

  • Exceptional attention to detail and follow-through.

  • Able to use/learn to use: ASR, dealer DMS system, technical software, and manufacturer's diagnostic equipment as required.

  • Ability to adapt and support new processes and changes to help in employee and customer satisfaction.

  • Must maintain a clean, safe working environment at all times.

  • Possess an outstanding work ethic.

  • Handle all vehicles with care, keep them clean and take precautions to protect all vehicles at the dealership.

 

Education, Experience, and Certification: 

 

  • High School Diploma or equivalent work experience.

  • Prior experience as an automotive technician or thorough technical training.  Mechanical skills must be sufficient to diagnose and repair given sufficient product training.  Ability to provide a tech school/training completion certificate.

  • The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident.

  • The self-concept of professionals should be coupled with concern for quality service and customer satisfaction.

  • A complete and up-to-date set of tools.

  • Must possess and maintain a valid driver’s license.

  • Must possess and maintain an acceptable Motor Vehicle Record (MVR).

  • Ability to drive manual transmission vehicles.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Adequate physical ability including sufficient manual dexterity to operate hand tools, machinery, computers, diagnostic tools, and other shop machines in order to perform the required job functions. 

  • Visual acuity to see details of objects that are less than a few feet away.   Requires extended visual inspections of work area and components, as well as reading and entering information on computer screens.

  • Must be able to sit or stand in a stationary position for extended periods of time.  

  • Adequate physical ability to maneuver inside, outside, and under a vehicle as required for diagnosis and repair.

  • Requires frequent reaching, bending, repetitive hand movements, twisting, standing, walking, sitting, squatting, pushing, and pulling exerted regularly throughout a regular work shift.

  • Requires frequent lifting and carrying items weighing up to 50 pounds unassisted.

  • Ability to work in extreme weather conditions in both summer and winter.

  • Regular, punctual attendance is required.

 

BMW of Fairfield is an Equal Opportunity Employer

Pay Range: $96,000.00 – $144,000.00

BMW of Fairfield – Parts Manager

Fairfield Automotive is opening a brand new BMW Dealership in Fairfield, California. We’re driven by our values; We are a Competitive group – We want to WIN. We are Adaptable – Willing to change if there is a better way to deliver a great experience for our guests. We demonstrate Unwavering Ethics – Do it right or fix it fast. We are Collaborative – Teamwork is key to our success. And finally, we want to demonstrate Empathy – The power of authentic connection. 

At Fairfield Automotive, we believe that Work-Life Integration is more than just a catchphrase. Our dealership will be closed on Sundays because we know family time is the most important time. 

We’re building a world-class home – we think it will be the nicest BMW Center in Northern California, equipped with state-of-the-art employee and guest amenities, including an in-house workout facility for our employees. Our organization is a place with limitless advancement opportunities…if you’re looking for a home, not just a job, we hope you will consider BMW of Fairfield.

We Offer: 

  • A competitive compensation package that rewards high-performers 

  • Employee pricing and incentives

  • 401(k) with company match 

  • Medical, Dental, and Prescription coverage – active on the 1st following 30 days of employment

  • Company paid Life Insurance 

  • Fully equipped workout gym on-site 

  • Paid time off 

As a Parts Manager with BMW of Fairfield, you will not only lead an individual team but contribute to the leadership team at large, ensuring profitability of the organization through your individual contribution and leadership teamwork.

The successful candidate will do the following: 

  • Responsible for the Parts department operational planning, including annual budgets. 

  • Track daily gross sales; ability to correctly set and maintain team budgets to meet store gross profit expectations.

  • Accurately track lost sales and adjust inventory through phase-in/phase-out criteria as it pertains to manufacturer and Company fill rate standards. 

  • Reconcile and report invoices shortages and/or damage.

  • Reconcile parts/warranty return and reports.

  • Maintain tight control over parts inventory in accordance with manufacturer and Company standards.

  • Ensure appropriate stock and inventory of parts and accessories by verifying the correct part numbers and quantities of all parts handed out.

  • Order non-stock or special order parts by preparing requisitions for these items following the Company’s and manufacturer’s special order parts process.

  • Establish an ongoing support relationship with wholesale customers by answering questions and assisting them in obtaining needed parts. 

  • Interact with all customers in an enthusiastic, professional, courteous and helpful manner, striving for complete customer satisfaction at all times.  Promptly follow-up with customers and fully answer their questions and address their concerns.

  • Effectively work with factory or distributor representatives. 

  • Continually maintain and upgrade “Product Knowledge” of the products and services the company sell and of “competing” products and services.

  • Oversee safety standards to ensure that the parts department comply with safety policies and OSHA guidelines.  Routinely inspect all areas to maintain a safe environment.

  • Understand, keep up to date and comply with federal, state, and local regulations.

  • Responsible for customer data privacy; keeping computers and files protected.

  • Create departmental schedule ensuring coverage to meet business needs.

  • Recruit and train new team members of departmental processes.

  • Responsible for continued development and training of departmental employees.

  • Provide regular coaching to employees, allow opportunity for feedback, correct poor behavior, follow performance management standards.

  • Perform other duties as may be assigned by management.

  • Model professionalism and approach all situations as a representative of the company

  • Adhere to the Company’s Core Values of Competitive, Consistent, Adaptable, Respectful, and Empathetic.

Required Skills and Knowledge:

  • Parts manager experience required

  • 4 year degree in a relevant field or equivalent experience.

  • Excellent communication skills are required. 

  • Must be self-motivated with an ability to manage and organize time and activities.

  • Ability to adopt and support new processes and changes to help in employee and customer satisfaction.

  • Demonstrate high character and achieve high results.

  • Excellent process orientation and extremely accountable for self and sales operations.

  • Possess outstanding work ethic.

  • Ability to maintain emotional control in stressful situations.

  • Able to use/learn to use: ASR, dealer DMS system, Microsoft Office Products, Google Suite and other software products as required.

  • Handle all vehicles with care, keep them clean and take precautions to protect all vehicles at the dealership.

BMW of Fairfield is an Equal Opportunity Employer

Pay Range: $108,000 – 132,000 per year