BMW Mainline Technician

What You'lle Do:

Service Technician is responsible for troubleshooting vehicle issues and fixing them; well-versed in complex mechanical or electrical systems of vehicles; excellent problem-solving abilities; must be a good communicator, able to explain to customers issues with their vehicle; at all times providing an exceptional customer experience.

Duties and Responsibilities

  • The Service Technician will inspect vehicle engine and mechanical/electrical components to diagnose issues accurately.

  • Service vehicles in a timely manner for routine scheduled maintenance in accordance with dealer and manufacturer recommendations; aiming to extend vehicle functionality and longevity.

  • Repair or replace broken or dysfunctional parts and fix issues.

  • Inform the Shop Foreman/Manager of difficulties with repairs and the need for additional repairs.

  • Comebacks: Limit comebacks to less than two percent (2%) of total repair assignments.

  • Self-Development: Attend training seminars, shop meetings and service schools.

  • Customer Relations: Attentive to customer needs and responsive to customer inquiries where appropriate.

  • Team Effort: Demonstrates a concern for meeting departmental needs through activities such as accepting overtime work, following up on needed parts, helping other technicians and training apprentices.

  • Productivity: Achieve an average productivity rate of at least ninety-two to ninety-four percent (92%-94%).

  • Efficiency: Maintain a minimum efficiency rate of one hundred ten to one hundred fifteen percent (110%-115%).

  • Practice safe work habits and use personal protective equipment as required. 

  • Any other task required by your manager.

Job Required Skills + Knowledge:

  • Must maintain a positive and enthusiastic attitude in all that we do.

  • Demonstrate high character and achieve high results.

  • Ability to maintain a professional appearance and provide friendly customer service.

  • Maintain effective team member relations.

  • Ability to maintain emotional control in stressful situations.

  • Must maintain a clean, safe working environment at all times

  • Able to use dealer DMS system, technical software and manufacturers’ diagnostic equipment as required.

  • Must read, interpret and transcribe data in order to maintain accurate records.

  • Familiar with current technical developments and products, and the ability to stay current with technical bulletins and product updates.

  • Handle customer vehicles with care, keep them clean and take precautions to protect all customer vehicles while at the dealership.

  • Ensuring the customer experience is the best in the business. 

Education + Certifications:

  • Prior experience as an automotive technician or thorough technical training.  Mechanical skills must be sufficient to diagnose and repair given sufficient product training.

  • The ability to work independently with limited supervision and the motivation to continually increase technical skills should be evident.

  • The self-concept of a professional should be coupled with concern for quality service and customer satisfaction.

  • A complete and up-to-date set of tools is required.

  • Must possess and maintain a valid driver’s license

  • Must possess and maintain an acceptable Motor Vehicle Record

  • Ability to drive manual transmission vehicles

  • Tech school/training completion certificate 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Reaching, bending, twisting, ability to operate hand tools.  Requires frequent lifting and carrying items weighing up to 50 pounds unassisted.  Adequate physical ability including sufficient manual dexterity to perform the requisite job functions, including the ability to maneuver inside, outside, and under a vehicle as required for diagnosis and repair. Must be able to stand for extended periods of time. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting, with some heavy lifting, pushing and pulling exerted regularly throughout a regular work shift. Ability to work with arms and hands above head for extended periods of time.  Ability to work in extreme weather conditions in both summer and winter. 

Work Environment:

Employees will observe all policies and guidelines as set forth by Schomp Automotive Group. Employees must be attentive to customer needs and responsive to customer inquiries. Must maintain a clean and orderly work area.

Benefits:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including

  • A competitive compensation package that rewards high-performers

  • Medical, Dental and Prescription coverage

  • Life Insurance

  • 401(k) with company match

  • Employee discounts on vehicle purchases, parts and service

  • Paid time-off

  • We also offer a group of supplemental benefit plans including short-term disability, long-term disability, supplemental life insurance and All-State Insurance products.

  • Comprehensive employee recognition programs

  • Continued training through Schomp and the dealer manufacturer

  • Opportunities for career advancement

  • Gym reimbursement

Why Schomp

  • Our employees come first 

    • Customers have a great experience if they work with employees that love their work. 

  • Upward mobility

    • We promote from within. Employees have the opportunity to apply and interview for open job positions that match their abilities and resume.

  • Employee Discounts

    • Employees are eligible for discounts on vehicles, parts, and service through the seven manufacturers we represent. 

  • Benefits

    • Medical and Dental coverage

    • Pet insurance

    • EAP- Employee Assistance Program

    • 401K with a company match

    • Paid vacation

    • On-Site gym

    • Employee Assistance Program with free counseling sessions

Schomp Automotive Group is an Equal Opportunity Employer

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Perks & Benefits

A great culture starts with providing well for our employees. Schomp understands that the best way to create a great customer experience is to ensure that our employees love their jobs and the atmosphere they work in. It begins with injecting our Core Values – Competitive, Consistency, Adaptable, Respectful and Empathetic – into everything we do. Ask our employees. They’ll tell you we walk the talk.

Medical Insurance

Dental Insurance

Vision Insurance

Short- & Long-Term Disability Insurance

Accident insurance

Critical Illness Insurance

Employer-Paid Life Insurance

On site Financial Services

401K

Open-door policy

Community and Charity Events

Philanthropy

Referral Bonus

Access to Track Events

Pet Insurance

Competitive Vacation Policy

Paid Personal Time Off

Bereavement Policy

Cross Functional Training

Employee Discount Programs

Company Outings

Discounted Events

Job Training & Conferences

Internal Promotion Opportunity

Workout Facility Access

Dry Cleaning Discounts

Aundi Ramirez

Human Resources Generalis

As a Colorado and Littleton Native, I grew up hearing Lisa Schomp’s voice on the radio and driving by the dealerships. I fell into my first job here because I needed a steady income with the potential to move up and a Rental Assistant position in the Honda Service Department seemed like a great place to start. I was outspoken enough to let my managers know, in every role that I held, that I wanted to do more. Luckily, they saw my potential and gave me the opportunity to move up 3 times over the course of my first 3 years. Once I reached a level that I felt I needed more education to fulfill, the leadership supported my decision to leave so I could finish my undergrad. After receiving my BS in Organizational Leadership, a position opened up in our HR department that I was excited to apply for. Since then, I’ve been given the opportunity to continue to grow and work with all of our leaders to improve the employee experience all while working on my Master’s in Applied Psychology. Schomp has enabled and encouraged my growth and development in work, academia, and life and I’m thrilled to continue working with the organization to drive new and challenging initiatives. 

Aundi Ramirez is the Human Resources Generalist for the Highlands Ranch campus at Schomp. She supports the growth and development of all employees and helps provide direction. She has grown within the organization from her first position in the Honda Service Department and uses her experiences to provide unique insight into the day to day operations of the company. She’s currently working on her Master’s in Applied Psychology from the University of Southern California and fills her free time by going to the gym and catering to her 6 lb Shih Tzu Yorkie, Missy.

Carla Finn

Director of Events and Sponsorships

Carla Finn is the Director of Events and Sponsorships for Schomp and has been on the marketing team since 2010. A pivotal part of her job is to manage community relations and she’s very proud to have recently launched “SPARK” the brand behind community giving with a focus on three pillars: Education, Wellness and Stewardship. Carla is the proud mom of two grown kids, three cats and two foster dogs and lives with her husband in Castle Pines, Colorado.

Travis Taggart

Position Title

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